FREQUENTLY ASKED QUESTIONS
Got a question about your e-Visa application? Need more information about documents, processing times, or the countries covered? Don’t panic, you’ve come to the right place! We’ve gathered the most frequently asked questions here, with clear and simple answers to help you move forward with peace of mind. And if you can’t find what you’re looking for, don’t hesitate to write to us! We’re happy to help
An e-Visa is an electronic travel authorization issued online by a country's government. It replaces the traditional visa issued at an embassy.
We assist you with every step of obtaining your e-Visa: document verification, completion of the official form, submission to the authorities, tracking, and delivery of your electronic visa.
No. We are an authorized private agency specializing in e-Visa application support. We simplify administrative procedures by making them accessible and fast.
We cover over 50 destinations, including: India, United Arab Emirates, Turkey, Sri Lanka, Oman, Kenya, Vietnam, Uzbekistan, Tanzania, Cambodia, and more. The complete list is available on our website.
Generally:
• Passport valid for 6+ months
• Passport photo
• Plane ticket or proof of accommodation (depending on the country)
A personalized list will be sent to you upon your first contact.
Yes, everything is 100% online. You can send us your documents via WhatsApp or email from anywhere in the world.
On average, 2 to 5 business days. Some countries offer express options (24-48 hours). We will inform you specifically depending on the destination.
Yes, we offer urgent options depending on the country. Contact us directly for priority assistance.
Yes, we accept group applications for families, friends, couples, or groups. This simplifies the process.
Yes. Even babies must have their own eVisa or be included in a passport, depending on the country’s regulations.
By email in PDF format. You can print it or present it at the airport on your phone, depending on the regulations of the destination country.
We do everything we can to maximize your chances. However, final approval always depends on the authorities of the country concerned. In the event of a refusal, we help you understand the reason and reapply if possible.
We will analyze the rejection together and assist you with a new application. The government fee remains non-refundable (international regulations).
Yes:
• Flight bookings
• Hotels & accommodation
• Travel insurance
• Tailor-made itineraries
• Country-specific advice
We accept payments by credit card, bank transfer, mobile money, or PayPal, depending on your country. Payment is secure.
By WhatsApp, phone, or email. Our customer service is available 7 days a week, before, during, and after your application.
Yes, you can apply from anywhere in the world. We process everything online.
No, the e-Visa is a travel authorization. Entry remains at the discretion of the immigration officer at the border.
Absolutely. All your data is treated confidentially and protected by security protocols (SSL, secure storage).
Once submitted to the authorities, an application cannot be changed or canceled. Contact us immediately if you make a mistake.
Yes, some countries offer express or urgent options. Additional fees may apply.
Our fees vary depending on the destination and visa type. We charge an assistance fee in addition to the official government fees, all of which are clearly stated before payment.
Yes, we complete the form for you after receiving your information. You don’t need to do anything.
You can send them to us via WhatsApp, email, or our secure online form.